The Volkswagen Crafter Window can carry up to 8 passengers plus the driver, as well as providing ample luggage space and payload. The available engines are powerful with enough torque to satisfy the most demanding business uses and there's an array of features to satisfy the most discerning of customers. Standard features across the range include ABS, ESP for load stability, TCS and a wide side sliding door.

Available on certain models is the 'Shiftmatic' lightweight gearbox which can be operated in either manual or automatic mode. In automatic mode all the gears are selected automatically by the control unit. In manual mode the driver pushes the gear lever forwards to change down or backwards to change up, giving all the benefits of a manual gearbox without the need for a manual clutch.